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Warranty
The Strongest Guarantee in the Business
We are an industry leader and innovator in many of the products and services that we offer. Our guarantee is very simple. We unconditionally guarantees the products we sell. If you are not satisfied in any way with any of our products we offer, we will take whatever steps necessary to correct the problem. We guarantee 100% customer satisfaction. It is that simple. The bottom line is that you and those who receive your gifts must be delighted, or we'll make it right with either an appropriate replacement or a full refund - whichever you prefer.
 
Substitutions
If the item of your choice is unavailable or does not meet our high standards for quality, we may need to substitute an item of equal or greater value.
 
The Best Value
You get more for your money when you shop with us. Here's how:

We never leave quality to chance. From the crunch to the curl - if something doesn't meet our rigorous standards, you won't see it in the gifts we offer.

We pick, sort, wrap and pack every gift individually, by hand - just like you'd do it yourself. This extraordinary attention to detail lets you rest assured that every gift you order is the perfect reflection of your thoughtfulness and good selection.

When we pack a shipping box, we put our reputation in it. Our custom boxes make sure your gifts arrive just as neat, fresh, and perfect as you see them on our website. And if you've ever received shipments from other companies, you'll appreciate the difference right away.

Everything's guaranteed. No cutting corners. No fudging on quality. No excuses.

That's why an order from us isn't merely the best you can buy - it's the best value too.
 
Our Liability
In no event shall our liability for product purchases hereunder exceed the purchase price of the products purchased hereunder.
 
Our Limited Warranty Statement
EZ Solutions warrants to the original end user customer of its products specified below that its products are free from defects in material and workmanship. Subject to the conditions and limitations set forth below, we will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. Repaired parts or replacement products will be provided by us on an exchange basis, and will be either new or refurbished to be functionally equivalent to new. If we are unable to repair or replace the product, we will refund the current value of the product at the time the warranty claim is made.

This limited warranty does not cover any damage to this product that results from improper installation, accident, abuse, misuse, natural disaster, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair, or modification. This limited warranty also does not apply to any product on which the original identification information has been altered, obliterated or removed, has not been handled or packaged correctly, has been sold as second-hand or has been resold contrary to the US export regulations.

This limited warranty covers only repair, replacement or refund for defective products, as provided above. We are not liable for, and does not cover under warranty, any loss or costs associated with determining the source of system problems or using, servicing or installing our products.
 
Duration of Warranty
The duration of warranty, if there is any warranty are specified with the product. The limited warranty applies only to the original end user customer of the product for as long as the original end user customer owns the product. The limited warranty is non-transferable.
 
Warranty Claim Procedures and Requirements
To obtain warranty service, you may return a defective product to us or our authorized dealer or distributor from which you purchased the product. Please confirm the terms of your dealer's or distributor's return policies prior to returning the product. Typically, you must include product identification information, including model number and serial number (if applicable) with a detailed description of the problem you are experiencing. You must also include proof of the date of original retail purchase as evidence that the product is within the applicable warranty period.

You may return the product directly to us after first obtaining a Return Material Authorization ("RMA") number. To obtain an RMA number refer to our return policy.

Once you have obtained an RMA number from us, you must, within thirty (30) days, send the product freight-prepaid and insured to us. Products shipped to us must be properly packaged to prevent damage in transit. You must include the RMA number prominently displayed on the outside of your package. If you send your product to us without the RMA number prominently displayed on the outside of the package, it will be returned to you unopened.

The returned product will become our property. Repaired or replacement product will be shipped at our expense. Repaired or replacement product will continue to be covered by this limited warranty for the remainder of the original warranty.
 
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